What to Keep in mind When Hiring a Debt Collection Agency?

Hiring a Debt Collection Agency


When a customer fails to pay their bill, it can cost your business more than just the amount of money you’re owed. Unpaid invoices also harm your company’s cash flow and can impact your credit as a business or even hurt your credit as an owner. Therefore, when you cannot get payments from clients, you need to find ways to recover that money quickly.


Agencies for debt collection in the Netherlands have the legal authority to collect on the debts they were hired to recover. They can also be very helpful in preventing future deficits from occurring by advising their clients on how to avoid the circumstances that led to their hiring. Depending on the type of debt you are trying to collect, you may be required to send the debtor a letter of demand before hiring a collection agency. Given that many options are available when hiring an agency, this post will give you some basic things you should know about them before selecting one for your business.


What to Keep in mind When Choosing a Debt Collector?

If you’re thinking about hiring a debt collector, you need to make sure you choose a reputable company. This is because you could hire a dishonest agency that won’t even collect the money for you. To ensure you hire the right agency, you should look for certain qualities in a debt collection in the Netherlands. For instance, you should only work with an agency that focuses on collections. You should also hire an agency that has been in business for at least a few years.


Another thing you need to look for in a debt collection agency is a fair collection agreement. This is because you don’t want to hire an agency that takes advantage of you or your customers. You also need to make sure you hire an agency with a good industry reputation. You can do this by reading reviews and talking to people who have worked with the agency.


Important things to know about a debt collection agency

Before hiring a debt collection agency, you need to know the facts. This is because, if you don’t, you could end up with many issues. Moreover, you want to make sure the agency doesn’t try to break the law while going after your debt.


  1. The agency must have written authorization to collect your debt.
  2. The agency must identify itself as bill collectors.
  3. The agency must have written instructions from you.
  4. The agency must not harass or abuse you or your customers.
  5. The agency must not use deceptive or abusive language.
  6. The agency cannot threaten legal action unless they intend to follow through.
  7. The agency cannot threaten to seize property unless they are allowed to do so.


Final Take

Hiring a debt collection agency is similar to hiring a consultant or accountant. Ask for recommendations from your colleagues or do online research to find a reputed agency, where there are specific criteria to look for in a company. Some of them are license, client feedback, financial standing, and type of business. After choosing an agency, you will have to sign a contract with them that outlines all the terms and conditions of the agreement. Call +44 (0)20 8532 9637 to know more!